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Whatever works best for you! We offer three convenient ways to order:

‍Online 24/7: Go to our website and place your order anytime. You can also upload your files and ask any questions. You’ll receive an order (or estimate) number as confirmation and our team will respond as soon as possible.

‍By Email or Phone: Email us at hello@myprintexperts.com or call us at 303-448-1111 and we’ll walk you through options and answer questions. Please note that if you need to leave a voicemail, we’ll reply as soon as we’re able.

‍In Person: Make an appointment to meet with our team, we'd love to meet you, show you paper samples, and discuss your project face-to-face.

Most customers use a combination of all three methods depending on the project. Simple reorders? Order online at midnight. Complex project that needs discussion? Call us or email. You're never locked into one method.

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Getting started is easy! Here's all we need:

✅ Your print-ready file (or let us know if you need design help)
✅ Quantity you need
✅ Delivery date or deadline
✅ Delivery address (or if you're picking up)
✅ Any specific requirements (paper type, size, finish, etc.)

Don't worry if you're not sure about specifications like paper weight or finish—that's exactly what we're here for. We'll ask a few questions about your project goals and guide you to the best options for your budget and timeline.

Our customers get:

• Free file review to catch any print or format issues before printing

• Personal consultation on paper and finish options

• A dedicated contact person who'll be your go-to for future orders

We make it easy, we promise. Orders and cost estimates are responded to quickly and we'll walk you through every step.

Honest answer? The equipment and capabilities are similar. The experience is completely different.

What's the SAME:

• Professional-grade printing equipment

• High quality materials and finishes

• Competitive pricing

• Online ordering convenience

What's DIFFERENT about Print Experts:

1. Real Relationships

• Same expert every time, not random call center agents

• We learn your brand, preferences, and standards

• We're your neighbors—run into us at the grocery store, not a corporate headquarters three states away

2. Local Presence

• Questions? Walk through our door and talk face-to-face

• Our reputation in this community depends on your satisfaction

3. Expert Guidance Included

• Free consultations on paper, design, and strategy

• Proactive file review catches print issues before they cost you money

• Direct mail expertise that maximizes your ROI

• Honest recommendations, not upselling

4. Flexibility

• We can accommodate special requests, custom timelines, unique needs

• Split deliveries, custom sizes, whatever makes sense for your project

• Corporate policies don't handcuff us

5. Community Investment

• Your dollars support local jobs and families

• We sponsor local causes you care about

• When your business succeeds, our community benefits

6. Speed & Convenience

• Often faster turnaround (we're down the street, not across the country)

• Local pickup saves 1-2 days

• Rush projects get personal attention, not just automated queue placement

The bottom line: If you just need a cheap, commodity print job and don't care about service, relationships, or expert guidance—the big online printers are fine.

But if you want quality you can count on, expertise that improves your results, and people who genuinely care whether your campaign succeeds—that's where we're different.

We accept virtually all standard file formats:

Preferred formats:

• PDF (preferred)

• Adobe Illustrator (.ai)

• Adobe InDesign (.indd—packaged with fonts and links)

• Adobe Photoshop (.psd)

Also accepted:

• JPG/JPEG (high resolution, 300 dpi minimum)

• PNG (high resolution)

• EPS

Here's what makes us different: Even if your file isn't perfect, we've got you covered. Our pre-press team reviews every file before printing and will catch issues like:

• Low resolution that would print blurry

• Missing bleed or crop marks

• Colors in RGB instead of CMYK

• Fonts that aren't embedded

If we spot an issue, we'll call you with solutions—not just reject your file and make you figure it out alone.

Not sure if your file is ready? Send it to us for a FREE pre-flight check. We'll review it and let you know if anything needs adjustment before you commit to the order.

It depends on the project, but we're usually much faster than you'd expect.

Standard turnaround times:

• Business cards, postcards, flyers: 2-3 business days

• Brochures, booklets: 3-5 business days

• Large direct mail campaigns: 5-7 business days

• Custom or complex projects: We'll give you an exact timeline upfront

Need it faster? We offer rush services if necessary, for many products, just ask for details. And because we're local, you can pick up directly from our shop or have your order delivered if you’re in our delivery zone, saving 1-2 days compared to shipping.

The big difference between us and online printers: Our standard turnaround is often faster than their "rush" service. Plus, if something urgent comes up, we can be flexible in ways a national call center simply can't.

Yes, actually. We're not satisfied until you are. If there's an issue, we'll work with you until it's resolved—whether that's a reprint, a credit, or finding another solution.

Why can we make this guarantee? Because we check every job, maintain our equipment meticulously, and genuinely care about getting it right the first time. These aren't marketing gimmicks, they're how we do business.